Each of these solutions has its own strengths and weaknesses that every business needs to consider before committing.
For example, Google does not make their security features for Hangouts readily available. This doesn’t mean that Google isn’t utilizing security features, but it does mean that you might not choose Hangouts if you need any sort of guarantee on the security of your remote work. “Security through obscurity,” as the saying goes.
Another example is that Microsoft Teams offers a comprehensive integration of the whole Office 365 suite of programs and applications. At the same time, unless your customers already utilize Office 365 and Microsoft Teams, this solution may not be applicable for working with your customers.
Zoom and GoToMeeting are some of the big names in the realm of video and audio conference calling. Both services offer easy-to-use solutions, and both offer robust feature sets included in the service. Zoom has an option that is completely free that lacks certain bells and whistles of a paid option (though the free features may be enough for many business types).
Let me show you some of the key features of these products and how they may differ from each other:
If your business requires HIPAA Compliance, GoToMeeting is your best bet. However, note that it will cost you some money after your free 14-day trial concludes.