Hosting & Support

We know how important it is to keep your website and emails working at all times, and that's why SiteWyze has taken steps to to ensure our servers keep a 99%+ uptime.

ALBERTA 1-866-344-0533 OR
780-702-2706

HOSTING

SiteWyze maintains their own dedicated servers, meaning we never share our hosting with other unknown 3rd parties. This gives us total flexibility and control over the hosting options as well as security of each and every website. Some of the main features included in our dedicated servers include the following:

  • Hardware Security Firewall
  • Software Security Firewall
  • DDOS Protection
  • Daily site backups
  • 256 Bit Bank-level Security Encrypted SSL’s
  • Multi-Zone Redundant Data Center
  • High Performance SSD Data Drives
  • Multi-Core High Performing CPUs
  • Tier-1 Premium Bandwidth
  • Redundant Power Backup Systems
  • 99%+ Server Uptime

SUPPORT

This is one of the areas where SiteWyze really shines and stands out from our competitors. We hear all the time about the lack of quality support new clients have experienced with their former web designers. Getting quality support after your project is complete is often overlooked during the purchase decision process, and without it, can be incredibly frustrating when something goes wrong.

Instead of billing our clients every time they need support, we simply charge a low-cost monthly hosting & ongoing support fee so you’ll never be surprised by your next support bill again.

In addition, our fast response times and access to online support resources ensures you will always be able to count on SiteWyze to get the support you need when it counts the most.

Online Support

We have a dedicated Help Desk website that addresses most technical support issues at www.sitewyzesupport.com. Here you will find step-by-step instructions and videos on how to fix many issues including support for emails, websites, website editor, and much more.

Phone Support

During regular business hours (Monday to Friday 9:00 am to 5:00 pm MST) you can call us and press 2 for our technical support line.

780-702-2706

1-866-344-0533

Support Request Form

Alternatively, you can also fill out the form below to request support on any technical issue and we will investigate your request and get back to you shortly.

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