Knowledgebase - SiteWyze

CAN’T SEE SITE OR EMAILS? An IP Address (or ‘Internet Protocol Address‘) is a unique number which identifies a computer and...

CAN’T SEND OR RECEIVE EMAIL There are a variety of reasons why you may not be able to send or receive emails from your email...

DEALING WITH SPAM Ahhh SPAM… No one likes it, and most everyone deals with it. There is no simple and easy...

EMAIL ACCOUNT OVER QUOTA All email accounts start with a base quota of allocated disc space where your emails are stored...

FORGOT EMAIL PASSWORD IF YOU HAVE FORGOTTEN YOUR EMAIL ACCOUNT PASSWORD, PLEASE SUBMIT A TICKET TO OUR SUPPORT TEAM....

HOW TO DELETE AN EMAIL ADDRESS FROM TIME TO TIME YOU MAY NEED TO REQUEST THAT AN OLD EMAIL BE REMOVED FROM YOUR ACCOUNT ON OUR...

HOW TO GET EMAIL HEADERS Full e-mail message headers provide invaluable information when trying to track down a problem....

HOW TO USE A TRACEROUTE Traceroute is an application that traces the path data takes from one computer to another....

IMAP VS. POP3 POP3 Email Accounts POP3 (or Post Office Protocol 3) simply retrieves emails from the email...

NEW EMAIL ADDRESS IF YOU WOULD LIKE TO ADD A NEW EMAIL ACCOUNT TO YOUR HOSTING PACKAGE, PLEASE SUBMIT A TICKET TO...

SENDING LARGE ATTACHMENTS The size limit that you are able to send out will depend on two things: Who you are using for...

SYNC MAIL ACROSS DEVICES For those users who access your email across a variety of devices, it can be advantageous to sync...