IF YOU HAVE FORGOTTEN YOUR EMAIL ACCOUNT PASSWORD, PLEASE SUBMIT A TICKET TO OUR SUPPORT TEAM.
Remember – your new password must be complex and include a combination of capital and lowercase letters, numbers and special characters.
Include an alternate email for yourself that we can send the change confirmation to. You will then need to update your password settings on all devices that you receive emails.
EMAIL PASSWORD REQUESTS ARE SET AS PRIORITY, AND TYPICALLY TAKE 1-2 HOURS DURING REGULAR BUSINESS DAYS.
Weekend and after-hours requests are handled the next business day.
Please email support@sitewyze.com and include:
- your name
- your company name
- your current email
- desired COMPLEX password
- secondary email for confirmation