You will need to know the following basic information provided to you about your email account.
- Your email address
- Your complex password
- Your incoming & outgoing mail server: mail.yourdomain.com
START THE “MAIL” PROGRAM.
If you haven’t previously added an account to Mail, a window may automatically appear asking you to choose the account type:
If you don’t see this window, click Mail, then Add Account:
Choose the provider.
Choose the Add Other Mail Account… option:
Then click Continue.
ENTER YOUR NAME, E-MAIL ADDRESS, AND PASSWORD.
Enter these settings:
Full Name: The name that other people will see when you send them mail.
Email Address: Enter your e-mail address.
Password: The e-mail password you chose when you created this e-mail address. Remember that your e-mail password is not necessarily the same as your master account password.
The window should look like this:
After doing this, click Create.
Apple Mail will show a message saying “Account must be manually configured”, and the button will change to say “Next”:
Click Next.
ENTER THE “INCOMING MAIL SERVER” SETTINGS.
Enter these settings on the “Incoming Mail Server” screen:
Account Type: Select POP
Mail Server: mail.yourdomain.com
User Name: your e-mail address (all lowercase)
Password: your e-mail password (this should be filled in from the previous screen)
The window should look like this:
Click Next when finished.
ENTER THE “OUTGOING MAIL SERVER” SETTINGS.
The outgoing mail server settings wi ll be almost identical to the incoming settings:
SMTP Server: mail.yourdomain.com
User Name: your e-mail address (all lowercase)
Password: your e-mail password
Important: Some Apple Mail devices will require you to include the username and password, it is marked optional. You can try without and if that does not work, try adding it in.
The window should look like this:
Click Create when finished.
SETUP IS COMPLETE.
You’re finished with the basic Apple Mail setup. It should now work for sending and receiving mail.
The goal of SiteWyze technicians is to ensure that your email account is running properly on our server. This is generally confirmed by logging into your webmail account (www.yourdomain.com/webmail). When using email software provided by another developer, we can assist with general account information only. Additional support would require accessing the software provider’s technical team.